• Orders ship within 5 business days via Yamato Transport.
• Shipping: ¥1,000 (Tohoku & Kyushu: ¥1,480 / Hokkaido, Okinawa & remote islands: ¥1,980)
• Free shipping on orders of ¥15,000 or more (tax included)

If you would like to return or exchange an item, please contact us by email or phone within 8 days of receiving your order. Returns can then be sent using the Yamato Transport return service below.

Return Eligibility

Returns are accepted only if:

1. The item is new and unused.
2. You contact us within 8 days of receiving your order.

Please pack your return carefully to ensure the item is protected during shipping, just as it was when you received it.

We may be unable to issue a refund if the item does not meet the conditions above, or if it has been damaged, soiled, or otherwise affected while in your care.

We may also ask you to provide photos of the item before approving the return.

Email: info@miuraknives.jp
Phone: 080-9698-7079 (10:00–19:00)

How to Return Your Order

Please use the Yamato Transport return service:

https://digitalreturn.jp/digital_return/reserve?operatorId=MIURAHAMONO

Open the link above and sign in using your order code and email address. Follow the instructions to enter your name, address, and phone number, then select your preferred return method.

Once you receive the QR code by email, pack your item securely and either drop it off at an available shipping location or hand it to the Yamato driver at your scheduled pickup time.

Where can I find my order code?

Your order code is the alphabetical code provided when your online order was confirmed. You can find it in your order confirmation email or in your order history on our website.

If you cannot find your order code, please contact us at info@miuraknives.jp or 080-9698-7079.

For guidance on whetstone sharpening and knife care, visit our YouTube channel for step-by-step instructions.
砥石を使った包丁の研ぎ方と砥石のメンテナンス